Job Title – Customer Service Representative
Location – York
Hours – Full Time
Salary – Competitive, bonus & benefits, full training will be given
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
It’s our Customer Service Representative’s role to make our patients feel like a superstar from the moment they enter our clinics.
Our Customer Service Representatives are the face of Optical Express as they are often the first person the patient interacts with. Every day will bring something new, but your day to day role will involve:
Building relationships with patients and ensuring regular communication before and after treatment
Accurately maintaining customer records
Are you our ideal candidate? The answer is yes if you:
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